Professional editing specializing in the design of profile
FAQ
Does the other person need a tapje.la?
How does it works?
Older model phones without NFC can scan the QR code on the card with their camera to view the profile..
Is there a monthly subscription fee?
Is tapje.la secure?
What can I do with my tapje.la?
Does tapje.la have a warranty and extended warranty?
What is the minimum order online on the website tapje.la?
*Please note: We are not providing an official quotation for total orders 5pcs and below!
How to customize design and order?
What is Premium Delivery and the requirements?
How to join Recycle & Get Discount Campaign?
What is the major different between Basic Plan and Pro/ Premium Plan ?
You can find the difference in terms of design, branding, marketing tools and security
Can I customize my profile with my company logo & color's?
Does tapje.la only work for iPhone?
Will the card work on my phone
Tapping – this feature works explicitly with NFC-enabled devices, click here for the list of NFC-enabled devices.
If your device is not within the list, it might also be that we missed it out from the list. A quick Google search will reveal whether your device has NFC included.
Scanning – Should your device not come with NFC or you prefer sharing via QR codes, every card comes with its own unique profile QR code which opens the same user profile as tapping would.
What phone are compatible?
Do you accept bulk order?
Can I customize my card with company logo?
Can I customize my custom back-half (Back URL)?
https://hey.tapje.la/albab
Yes, you can. This custom back-half only generated once a lifetime. It is permanently and cannot be changed.
Can I use our own Domain/Subdomain for Digital Business Cards?
There are several things you should understand before configuring your own custom domain for your digital business card:-
- You need to notify us about the custom domain setup before purchasing any of our products.
- Please refer the tutorial from our manual here on how to setup the custom domain (https://www.help.tapje.la/help-center/articles/1/nfc-business-card-tapjela-bio-link-manual#custom-domain).
- Please ensure that you already have a domain and hosting server before configuring your custom domain by changing CNAME or A Record on your server.
- It takes between 24 to 48 hours for a change to the CNAME or A Record to fully propagate before your custom domain is fully operational.
- We will proceed with your product once your custom domain has been successfully configured by yourself.
Can I make payment by instalment? Is it 0% interest?
How to make payment monthly instalment via Atome?
3 easy payments. 0% interest.
HOW IT WORKS?
How to Make Payment from Stopanik Website:
- Go to website STOPANIK.
- Click order menu.
- Add item to cart and select Atome at checkout.
- Make Payment. (Atome automatically splits your bill into 3 equal payments. The first payment will be made at the time of purchase. The following two payments will be made 30 days apart)
*make sure you have atome app installed on your phone to scan the QR code.
How to Make Payment using Atome Mobile App
You can watch the Tutorial Video here
FAQ
1. How is Atome different from bank credit cards?
- Instant Approval
- Min. Spend to use Atome is RM25
- Buy More – Pay Later
2. Am I eligible to use the Atome service?
To use the service, you must:
- Be at least 18 years of age
- Currently reside in Malaysia
- Have a mobile phone number registered under your MyKad with your telco
- Own a credit or debit card that will be used to pay for your purchases on Atome
3. If I am late on payment, what happens?
- Your account will be frozen and you will be required to pay all outstanding amounts due plus an administrative fee:Days Past Date: 2 Days – 50 MYR charged
- Days Past Date: 8 Days – 25 MYR charged
- Customer has to make full payment of all existing payments for their account to be reactivated
- Should customer have any other concerns, please contact Atome at support@atome.my or head over to Atome website https://atome.my/en-my/help
4. What are the payment methods for repayment?
- App repayment: Go to your ATOME APP. Select “Check and Pay” overdue bills. Update your credit or debit card details.
- Auto-Deduction: Deposit sufficient funds to the debit/credit card bound to your Atome account for auto deduction.
5. Do customers have to pay any fees for using the Atome service?
- Atome is a free service: there are no hidden service fees or interest charges if you pay all your scheduled instalments on time.
Can I subscribe the tapje.la account only without card or tag?
For the time being, you shall subscribe a package come together with card/ tag and subscription plan