WARRANTY

 

Warranty for tapje.la PVC Card and Custom Card PVC optional upon add-on during checkout payment. Custom Card Hybrid Metal is equipped with a 1-year warranty upon purchase and an optional extended warranty for the following year. However, tapje.la Tag and Custom Tag have no warranty optional.

Replacements will be a like for like product or similar specification up to a maximum of your original product purchase price paid on the rear occasion a purchased product is discontinued.

If you have a product that is no longer available, we shall provide you with the next equivalent at no further cost.

What is covered for PVC Card/ Custom Card PVC?

  • Accidental Damage
  • Theft of product

What is covered for Custom Card Hybrid Metal?

  • Accidental Damage
  • Any cosmetic damage (e.g., rust, scratches, etc.)
  • Theft of product

 

Important Information

  • This is not an insurance policy and is an extended warranty only.
  • “Us, We, Our” means tapje.la by Stopanik Bhd, a company registered in Malaysia, number 53-2, Jalan Nautika A U20/A, Pusat Komersil TSB Sungai Buloh, 40160 Shah Alam, Selangor Darul Ehsan.
  • “You, Your” means the person who has entered into tapje.la Warranty as defined in the document (top left).
  • You are entitled to 1 replacement during the 1 or 2 year(s) of your Warranty
  • We will not be responsible for any failure to carry out our obligations if any circumstances outside our reasonable control cause it
  • We will disable the link to the damaged product and re-enable on replacement product
  • You will need to cover postage, packaging, and other additional costs.

    How to claim

    In the unfortunate event that you are required to claim under warranty. Contact tapje.la via any of the methods below;

    Email us: help@tapje.la